Modern Slavery Statement — Crystal Palace House Clearance Commitment

At Crystal Palace House Clearance we declare a zero-tolerance policy towards modern slavery, human trafficking and any form of forced labour in our operations and supply chain. This modern slavery statement sets out how our Crystal Palace house clearance business identifies, prevents and mitigates risks of exploitation, and how we hold ourselves and those we engage with to the highest ethical standards.

Our statement applies to all employees, contractors and third-party partners engaged by Crystal Palace clearance services, whether operating locally or through subcontractors. We recognise that house clearance in Crystal Palace and surrounding areas is an industry where vulnerable people may be exposed to risk, and we are committed to robust controls, continuous improvement and transparent reporting.

We operate a formal policy framework, including a Code of Conduct and supplier policy, which prohibits any form of forced labour, child labour, or coercive practices. All staff receive training that explains the signs of trafficking and exploitation, and the expectations of behaviour when conducting house-clearance roles. Our training emphasises dignity, lawful employment practices and the importance of respectful engagement with clients and workers.

We require all suppliers, contractors and labour providers to comply with our anti-slavery standards as a condition of engagement. Our procurement processes integrate risk-based due diligence, contractual clauses that enforce compliance and the right to audit. The Crystal Palace house clearance supply chain is reviewed to identify high-risk suppliers and activities.

Supplier audits form a core part of our prevention strategy. Audits review payroll, recruitment processes, working hours and recruitment fees, and include spot checks where necessary. Where issues are identified we require corrective action plans and reserve the right to suspend or terminate relationships with non-compliant partners.

• Supplier expectations: lawful recruitment, no fees charged to workers, accurate employment records.
• Verification: right-to-work checks, identity verification and reference checks for subcontractors.
• Contractual assurance: modern slavery clauses embedded in contracts for clearance services and disposal partners.

We maintain multiple, confidential reporting channels so employees, clients, contractors and members of the public can raise concerns about suspected exploitation. Reports can be made anonymously and are handled under a strict non-retaliation policy. Our reporting mechanisms are supported by clear investigation procedures, escalation routes and governance oversight by senior management.

When incidents are confirmed, we take immediate remedial action. That may include working with local authorities, supporting victims, conducting forensic audits of payroll and recruitment, and pursuing contractual or legal remedies against perpetrators. Our remediation approach focuses on victim safety and preventing recurrence within the Crystal Palace clearance sector.

We regularly communicate expectations to all staff and partners and encourage a culture where raising concerns is recognised as a duty. Transparency in investigations and corrective measures is essential to build trust and deter misconduct.

Governance for our modern slavery programme sits with senior leadership and is supported by appointed compliance officers who oversee implementation, supplier audits and investigations. Responsibility for day-to-day monitoring is integrated into operational management for all house clearance projects, including collections, transport and disposal.

We will continue to expand our due diligence processes across the house clearance in Crystal Palace ecosystem and update contractual standards to reflect emerging best practice. Key performance indicators include audit completion rates, staff training uptake and the number of corrective action plans closed within agreed timescales.

Our anti-slavery policy and this statement are reviewed at least annually to ensure they remain effective and responsive to changing risks. The annual review assesses policy effectiveness, audit findings and the impact of remediation measures. Outcomes of the review inform our next cycle of training, supplier engagement and operational improvements to ensure the highest standards across the Crystal Palace house-clearance community.

Approved by the board and endorsed by senior management, this modern slavery statement reflects our enduring commitment to eradicate exploitation from our business and supply chain. We stand firm in our zero-tolerance position and will continue to act decisively to prevent modern slavery within our sphere of influence.